:: Customer Reviews ::
I have purchased two different yukata set over the past
three years, and I have been exceptionally pleased each time. They are polite
and punctual with their service, and even when in the last order when a few
items were out of stock they sent pictures of items that would match with the
yukata I purchased. I was touched at how much attention to detail the emails
and items contained! I will be ordering a kimono from them for my upcoming tea
ceremony training, as I trust Shimazakura to deliver quality traditional
Rae san / USA - 04/2017
Hello Shimazakura, It was a great pleasure to shop at your store. The kimono
came in beautifully, wrapped with attention and care. Thank you for the
sweetest personal touches to the package, the hand-written note was so kind and
the extra welcome was so generous.I look forward to shopping again with you in
the future. My warmest wishes to everyone at Shimazakura,
Michelle san, California / U.S.A
Thank you very much, my winter samue is exactly what I was looking for, and
fits very well. It will be perfect for the Canadian weather. I especially
enjoyed the personal note and the very nice gift. Impeccable service and
friendly staff. Again, thank you.
Marc san / Canada - 05/2015
I always browsed Shimazakura looking for information about the different types
of kimono and obi, but i never really looked the items in their store. Other websites that sell
kimono are based in Japan. I always browsed Shimazakura looking for information about the different types
of kimono and obi, but I never really looked the items in their store. Other websites that sell
kimono are based in Japan. They have higher prices on certain items and the shipping fee makes it even
more expensive. I finally decided to look, and I discovered that Shimazakura has very
reasonably priced kimono, especially the antique kimono. The items I ordered arrived on time and in great
condition. I also really appreciated the hand written note in the package. I will definitely be making future purchases with Shimazakura.
Erica san, North Carolina / U.S.A - 12/2013
Shimazakura is now officially one of my favorite places to go for kimono items.
Great prices, and a good selection. Shimazakura is located in the state right next to mine, so shipping only took two days! My kimono arrived just as
described on the site, and I am excited to wear it for Christmas. The customer service is
so friendly - the handwritten note thanking me for my purchase was so sweet! Thank you also for the tabi socks!
Emily san, South Carolina / U.S.A - 12/2012
I searched for DAYS trying to find a Jinbei in my size to purchase. I finally
found a large selection here. When I received it, it was perfect! Exactly what
I wanted! Hight quality and well made. Thanks guys! You will be my
"go-to" store for Japanese clothing from now on! Oh, did I mention
fast shipping and delivery? Yes, that was excellent also!
John san / U.S.A - 09/2012
I ordered the Girl's red Heko Obi, and it was truly beautiful! The site is full
of wonderful information about kimonos, and after I bought my item, I was kept updated the entire way
about my package and its whereabouts. I was shocked at how quickly it was shipped, and when I did
receive it, I couldn't help but smile at the sweet, handwritten note thanking me for my purchase and to
come back again soon not to mention a 10% coupon if I took a picture of my yukata and a partial
refund of my purchase!). The people of Shimazakura are very kind, pleasant people to do business with, and I will surely come back again!
Christine san, North Carolina / U.S.A - 05/2012
I just received my Blue LL Samue. I was concerned that it would be too small
but it actually fits very well and seems to be true to listed size. It is
nicely made and exceeds my expectations. It is a great value for the price.
Jim san / U.S.A - 02/2012
I wanted to write how wonderful your customer service is. I appreciate how
honest you are with describing each item for sale and photos included. I tend
to write and ask before I purchase an item that is lower than a "C"
rank. But I have no regrets with all my purchases from you! I was really
impressed with how lovely my recent purchased items were. And I have shared
with my friends that you are a US seller of kimono goods (very hard to find).
Also I loved my special gift, thank you kindly!
Bethanee Couch san / U.S.A - 01/2011
I purchased a discountinued Hanhaba obi from you guys in June 2010. I checked
the critics on a website I belong to: Immortal Geisha, and I received rave
reviews about it matching my blue Yukata. It wasn't just the look of the outfit
I liked, but the fact that shipping was done quickly and that the obi came on
my birthday. In fact, the service was wonderful to the point that they found a
small tear in the bag before I did. The tear didn't bother me at all, but I was
refunded part part of my payment for the trouble. I don't have any good
pictures to share, but the service was wonderful, and I would shop here again
for more accessories.
A.F san Maryland / U.S.A - 12/2010
こんにちは しまざくら！I have never been more excited when it comes to shopping online when I received my yukata parts from Shimazakura! I was able to receive
everything in time for the Natsu Matsuri this past July, and I was in style. Another think that I liked
about my online shopping experience was how personal they would make my order. They would actually hand
write a letter to me saying how appreciate they were to have me as a customer.
I have already made two orders here and am very pleased with both! Not only was
everything in pristine condition, but Shimazakura even makes the shipping box
colorful with stamped, little pink flowers. I feel that this online store
really cares their customers, and I would encourage anyone who is looking for
kimono/yukata apparel to shop here.
Simone san Birmingham, Alabama / U.S.A - 08/2010
So many beautiful kimono to choose from and at sffordable prices! The customer
service is great and the shipping is the most realiable and quick I have ever
seen. Packaged with care each box is like a present. Arigatoo Shimazakura!
Karen E. san Durham NH / U.S.A - 07/2010
I am big fun of your service and products. I can count on the time of delivery
and quality of your products. Customer service is excellent.
Summy san MI / U.S.A - 07/2010
I ordered a few items from Shimazakura after my local kimono shop tried to sell
me similar item for three times the price. My purchase was shipped immediately
and the items were of excellent quality. I mentioned on my order form that
there was item I could not find, and I quickly received an e-mail from
Shimazakura suggesting a better item. I have already made a second purchase
from Shimazakura and intend on continuing business with them in the future.
Nicole san San Jose, CA / U.S.A - 06/2010
I am so pleased with my order. The yukata and obi were beautiful. Shipping was
extremely fast. I ordered it on a Friday after 2:30pm and it was delivered the
following Monday. I could not ask for better service. You have a customer for life.
S.B san Virginia / U.S.A - 06/2010
I have received my little bag with pleasure, I wanted to thank you for the fan.
It was very kind of you and I just needed ne for my yukata :) thanks again.
Marjorie san France - 07/2009
I enjoyed the koshihimo. It came in handy when I tied my yukata. It works
better than normal fabric. It wraps twice around my body, and fits well. If you
want kimono or yukata to fit well, koshihimo is important.
Christy san NM / U.S.A - 07/2009
Yes I have received the items or rather my family did as it was a gift for
them. They love it so much and they looked really cute in it as well. I want to
thank you and your team for such a great kimono and also thank you for the free
folding fan. It has been a pleasure to be a customer of yours and I look
forward to purchasing more items from your store. If this will be posted on
your website I just want to let anyone reading this comment know that I would
really recommend this store as they not only have great items but they are very
friendly, honest and polite as well. Keep up the good work.
Gie san United Arab Emirates - 11/2008
Yes! Order was shipped very quickly! Only thing I would suggest is more product
to chose from. Other than that it's great!Service was excellent! No problems,
whatsoever! The items I ordered were neatly packaged to insure they weren't
damaged during shipment. Items were shipped very quickly once payment was
processed. I am very happy with my purchase at Shimazakura! The yukata I
ordered is beautiful! I was very impressed with the quality of merchandise.
Fabric is very nice & of high quality!
Amy san Las Vegas, NV / U.S.A - 11/2008
We are very happy to receive your order so quickly. Your website is very easy
to use and your service is wonderful. Product is great! One this I wish is if
you can expand the selection of material for kids size.
Yo Graham san MI / U.S.A - 09/2008
When speaking of where to purchase traditional Japanese clothing, Shimazakurais
your ONE STOP SHOP! Recently purchased a women's geta, yukata, and tsukuriobi
set. Not only was the Japanese attire authentic and meticulously made it is
altogether GORGEOUS! Customer service is FABULOUS answering all of my emails
PROMPTLY and in a very kind and professional manner. The shipping was extremely
FAST and the packaging superb. I am more than ELATED over finding such a
treasure as Shimazakura and will return again and again. THANK YOU!!
A.J san Michigan / U.S.A - 08/2008
I ordered an obi from Shimazakura and it was shipped very quickly. It was
wrapped nicely and is beautiful. I would definitely order from them again!
Michelle san Chicago, IL / U.S.A - 08/2008
I am very happy with the service I received when ordering from Shimazakura. My
order was prompt and in pristine condition when I received everything. I look
forward to ordering from them in the future.
A.M san Pensacola, FL / U.S.A - 07/2008
I just got the Men's Yukata set I order. As for the product itself, it is also
great. It is packed beautifully and I don't see any problem so far. In
addition, I asked them for some information on the product before, and they
replied me in a quick, patient and professional manner. I will definitely shop
Ethan san Brooklyn, NY / U.S.A - 2008
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